Thoughts and Watercooler Talk
Trying to stand out in the IT services space usually means adding more shiny software to the stack. But looking at what actually separates the good providers from the bad, the answer is surprisingly low-tech.
Thoughts and Watercooler Talk
Generic openers are killing your sales pitches. Here are some thoughts on why asking "how are you today" is the absolute fastest way to get a dial tone, plus some genuinely weird tactics I stumbled across online.
Thoughts and Watercooler Talk
Boards and investors are prioritizing quarterly margins over long-term security architecture. Discover why the corporate financial incentive structure is forcing MSPs and CISOs to rely on short-term security theater instead of fixing fundamental infrastructure flaws.