Scripts

RMM Script: The Zero-Cost PowerShell USB Storage Lockdown

Lock down data exfiltration risks instantly by disabling the USBSTOR service via PowerShell. A zero-cost, scriptable alternative to expensive EDR device control modules that won't break mice or keyboards.

Scripts

RMM Script: The Bulletproof PowerShell Local Admin Creation Script

This PowerShell script creates a local Admin and sets the password to never expire—ideal for quick mass deployments via your RMM platform.

Third Party Support

Mastering the Dentrix Database: Persistence, Power, and C-Tree Stability

Master the stability of the Dentrix C-Tree database. This guide covers NIC power management, fixing Error 153, rebuilding fragmented indexes, and critical Anti-Virus exclusions for dental practices

Helpdesk

Proofpoint Essentials: Fixing the 550 5.7.1 SPF Rejected Error

Fix the Proofpoint 550 5.7.1 SPF rejection error by properly authorizing PPE dispatch servers in your DNS. This guide covers SPF syntax, the 10-lookup limit, and regional dispatch differences.

Third Party Support

Dentrix UI Fix: Restoring Cut Off Windows and Missing Buttons

Fix cut-off windows and missing buttons in Dentrix Office Manager. This guide explains how to use Windows High DPI scaling overrides to fix legacy UI issues on high-resolution monitors.

Third Party Support

Dentrix Password Resets: Unlocking User Access in Office Manager

Learn how to reset user passwords in Dentrix Office Manager. This guide covers the administrative path, HIPAA compliance settings, and troubleshooting permission issues for dental IT technicians.

Third Party Support

QuickBooks "Running Instance" Error: Fix the Adobe Print Hand-off

Resolve the QuickBooks "Running Instance of Acrobat" error with this technical guide. Learn how to bypass Adobe's Protected Mode sandbox, clear zombie processes, and repair the Windows XPS Document Writer.

Third Party Support

Adobe "Ordinal Not Found": Killing the Version Mismatch Error

Fix the "Ordinal 5 Not Found" error in Adobe Acrobat with this step-by-step guide. We deep-dive into DLL version mismatches, Visual C++ dependencies, and how to automate silent repairs via RMM.

Helpdesk

Stop Breaking IP Allocations: The Ultimate EdgeRouter DHCP Static Mapping Guide

Stop dealing with broken port forwards and offline printers. Learn how to implement Ubiquiti EdgeRouter DHCP static mappings, configure Vyatta CLI bulk deployments, and understand the ISC DHCP daemon's DORA process.

Helpdesk

Bulletproof pfSense Multi-WAN Failover: Stop Chasing Zombie ISP Links

Learn how to eliminate zombie ISP links by configuring multi-WAN failover, Policy Routing, and Gateway Groups in pfSense. Includes deep-dives into dpinger, pf.conf, and RMM automation strategies.

Helpdesk

Easy pfSense OpenVPN Deployment: Stop Botching Remote Access

Stop wasting billable hours on VPN tickets. This 6-minute guide covers the essential pfSense OpenVPN setup for MSP techs—from avoiding certificate "gotchas" to fixing DNS issues. Get in, fix the tunnel, and close the ticket.

Helpdesk

Active Directory: Disabling and Deleting User Accounts

Understand the critical difference between disabling and deleting Active Directory accounts. Learn about SIDs, the userAccountControl bitmask, and why disabling is the only safe way to handle employee terminations.